Many small businesses have trouble managing their customers. No, not because they are hard to deal with! Without customers, where would we be!
No, I mean “manage” as in Customer Relations Management. Keeping track of their addresses, phone numbers, important contract details, notes on their families and interests, birthdays, and so on.
I can help! There’s a fantastic program called Act! devoted to managing our customer data. I can get you started by installing Act! on your office computer, your laptop and your assistant’s desktop computer. Then I can link them all together so that you can all share the data! No more calling your assistant to have them search for a phone number only they have! Now have a single place where your entire team can keep all your customer information! Imagine the time savings! Imagine having the ability to reach out and contact customers are the right time – not too often but not once a year either.
Just one of the services we can offer.
Posted in Services
Tagged Act!, Albany, Capital District, Cilfton Park, computer, consulting, CRM, customer management, Microsoft Office, office automation, office management, PC, Schenectady, Services
Welcome to MJ Anderson Consulting. I can provide a variety of services to you.
Our goal is to provide support to small businesses who may not have the luxury of having an IT department in house or of even having someone who “knows computers”. We are available on an as needed basis to help with your projects.
With computer skills first developed when Bill Gates and I were both still in school, I can provide assistance with networking, computer installation, wireless, applications such as Microsoft Office, database programming and maintenance, web page design and web site creation. I can even help you set up blogs like this one, wikis and bullet board systems.
Why suffer? Let us help you! I can take the systems approach that is impossible for individual product vendors. They are ultimately responsible only fort he single item they supplied. Although potentially excellent with their product(s), the vendors generally can not help get the entire office / operation all tied together and functional.
Lets get started!
Posted in What's New
Tagged Act!, computer, consulting, database, Excel, html, Niskayuna, PC, program, Redmine, Schenectady, web design